Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

Domestic shipping can take up to 3-5 business days.

For India: Free shipping on all orders. Yay!

For International: Shipping charges will be levied basis cart value and location.

Please contact our Customer Care team team for more information.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..

You will receive a tracking number by email and SMS once the product has been dispatched.

Our warehouse is located in Bangalore.

Returns & Refunds

Please enquire for more information about our Refund policy.

Within India, we adopt a 15-day policy as long as the returned product/s are unused, unwashed, and returned with all original packaging and tags. If a certain style is NOT eligible, it is tagged as 'Final Sale' on the product page itself.

Free gifts/products won or received in promotional offers are not eligible for return.

Note: International orders are not eligible for return.

You can get a full refund in your back account or store credit voucher for the amount you have paid towards the returned products for all purchases.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

You can place your return request by clicking emailing us at contactus@thewayw.com

Once you have submitted your return request, a reverse pick-up will be scheduled.

You will receive a refund or store credit voucher (as you choose) for the amount of the style/s returned.

For domestic orders: 7 to 10 working days.

Currently we do not accept returns on final sale products and all international orders.

It will take 3-10 business days for your order to be delivered. Please get in touch with our team for expedited delivery.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.